This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kooihaus.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Facebook Lookalike Audience

Personal Data: Tracker; Usage Data

Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Analytics collected directly

Personal Data: Tracker; Usage Data

CookieYes

Personal Data: Tracker

Contacting the User

Mailing list or newsletter

Personal Data: city; country; date of birth; email address; first name; gender; last name; phone number; Tracker; Usage Data

Contact form

Personal Data: various types of Data

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

Klaviyo

For marketing purposes, we use the services provided by Klaviyo, Inc. Klaviyo is an email marketing platform providing marketing solutions for online businesses.

In our use of the services provided by Klaviyo, personal data is transferred to Klaviyo. We entered into a data processing agreement with Klaviyo to determine who fulfils which obligations regarding data protection. This agreement can be found here: https://www.klaviyo.com/privacy/dpa . Klaviyo agreed that it will not use the collected personal data for its own purposes and will use it only as directed or authorized by Goldwin Europe GmbH.

In this context, the following personal data is transferred to and processed by Klaviyo:

  • Contact details and demographic data, shopping histories and details about consumers’ interactions with marketing communications;
  • Details about the devices that are used to access our website (such as the IP address, and type of operating system and web browser);
  • Dates and times of visits to and use of our website;
  • Information about how our website is used (such as the content that is viewed on our clients’ websites and how users navigate between web pages, and the date and time of access);
  • Details about how individuals interact with our emails (such as whether the email is opened, and which links are clicked in the email);
  • URLs that refer visitors to our website; and
  • Search terms used to reach our website.

To provide its service, Klaviyo might share such personal data with its Affiliates. If this is the case, Klaviyo enters into an Agreement with them with no less protective provisions than those provided for in the data protection agreement Klaviyo entered into with us. You can find a list of Klaviyo’s Affiliates here: https://www.klaviyo.com/legal/subprocessors.

Klaviyo will retain personal information until we instruct Klaviyo to delete it, which happens no later than 180 days after the date we requested Klaviyo to use the data.

Information about data protection from Klaviyo in general can be found here:

https://www.klaviyo.com/privacy/policy

You can reach Klaviyo under:

Klaviyo Inc.
125 Summer Street, Boston
MA, 02111, United States

Online you can reach Klaviyo by sending an email to [email protected]

Our contact details can be found on the bottom, or on the website, in the Contact Us section.

Klaviyo Inc. is a US-based company. The transfer, processing and/or storage of personal data by Klaviyo relies on European Commission´s Standard Contractual Clauses. You can find these clauses in the Data Protection Addendum we have entered in with Klaviyo here: https://www.klaviyo.com/privacy/dpa.

Platform services and hosting

Woocommerce

Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Tracker; Usage Data

Shopify

Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Tracker; Usage Data

Handling payments

PayPal

Personal Data: various types of Data as specified in the privacy policy of the service

Stripe

Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Internal processing tools

Data Owner

Location-based interactions

Geolocation

Personal Data: geographic position

Managing contacts and sending messages

Mailchimp

Personal Data: Tracker; various types of Data

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woocommerce and Shopify to power our online store-you can read more about how Woocommerce or Shopify uses your Personal Information. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Remarketing and behavioural targeting

Facebook Remarketing and Google Ads Remarketing

Personal Data: Tracker; Usage Data

Facebook Custom Audience

Personal Data: email address; Tracker

Tag Management

Google Tag Manager

Personal Data: Tracker; Usage Data

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Information from Third-Party Social Media Services

Kooihaus Website Login (FB app)

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Application refers to Kooihaus Website Login, the software program provided by the Company.

Company (referred to as either “the Company”, “the Site”, “We”, “Us” or “Our” in this Agreement) refers to Strongweb LLC, 30 N Gould St Ste N, Sheridan, WY 82801.

Country refers to: Wyoming, United States

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Application.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

The Site allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Twitter
  • LinkedIn

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

StrongWeb LLC, 30 N Gould St Ste N, Sheridan, WY, 82801, United States